Technical Support Specialist
Technical Support Specialist
Position Summary
The Technical Support Specialist will provide first-level information technology-related hardware and software support to all of the internal users for Bethany World Prayer Center.
Duties & Responsibilities
He or She will be responsible for the following:
- Perform first-level IT support-related activities on issues regarding the use of computer hardware, computer software, and wireless communication devices (i.e., iOS, Android, Blackberry)
- Perform timely escalation of pending support-related issues with thorough resolution and analysis
- Perform other duties as requested and within areas of expertise
- High-level of integrity
Mandatory Skills & Knowledge
- Strong knowledge of Windows Server 2003 / 2008
- Strong knowledge of Windows OS (i.e., XP, Windows 7)
- Strong knowledge of wireless network communications (i.e., Cisco, HP, etc.)
- Strong troubleshooting skills
- Good interpersonal and communication skills
- Self-direction and motivation
Qualifications
Minimum bachelor degree in information technology, computer science or similar field
Excellent understanding of the English language
This position is full-time and on-site at our north campus in Baker,
Louisiana.
If you are interested in this position, send your résumé, and a cover letter
to
.(JavaScript must be enabled to view this email address).
